I applied online. The process took 1 day. I interviewed at TTEC in Jul 2011
Interview
One on one interview. Ask me about what is written in my resume, about my education and work experience. They also ask me about the job I was applying for, what knowledge do I have with the job. They also ask me and gave me scenarios on different customers and ask me what would I do or how would I handle those different scenarios.
First interview was a phone interview, the second interview was a group interview followed by a breakout session into a 3 person group. Interview process was very straightforward and easy.
Group interviews where you hear about the position ro determine if you want it. You may speak to someone individually but not always. Then you are sent an offer letter if indicating interest
I was emailed a link to complete an online assessment. Questions included scenario questions, skill test, and personality quiz. They asked for camera access, but to my knowledge didn't need it. They also performed a speed test of my home internet connection.
Interview questions [1]
Question 1
How you would handle a situation with a customer who keeps talking after you've solved their problem.