I applied online. I interviewed at TTEC (Uniontown, PA) in Dec 2016
Interview
the interview was quick however the stuff you had to complete on the computer after your interview took forever. also once you got hired you have to wait a month to 2 months before you can attend the training, yes the training is paid but is very long. the training period takes 3-4 weeks depending on which project you were hired on.
Zoom interview via email that lasted 45 minutes with one main interviewer and a group of potential interviewees that were all in attendance and asked to respond to a variety of job-related questions
I applied online. I interviewed at TTEC (Sofia, Sofia (city)) in Feb 2017
Interview
First interview by phone, another one to check the language skills and then à face to face with HR person and the team leader. Then I also had to answer to a language assignment.
Customer Care Representative applicants have rated the interview process at TTEC with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 40% positive. To compare, the company-average is 68% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Care Representative roles take an average of 2 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at TTEC overall takes an average of 12 days.
Common stages of the interview process at TTEC as a Customer Care Representative according to 5 Glassdoor interviews include:
Presentation: 19%
Drug test: 13%
Personality test: 13%
One on one interview: 13%
Group panel interview: 13%
Skills test: 13%
Phone interview: 6%
IQ intelligence test: 6%
Other: 6%
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