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      TTEC

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    • Jobs at TTEC

      24 jobs in United States
      Healthcare Customer Service Representative - Remote USA
      Austin, TX
      ·
      $16 - $16 /hr
      (Employer provided)
      View job
      Healthcare Customer Service Representative - Remote in California
      California
      ·
      $18 - $18 /hr
      (Employer provided)
      View job
      Tagalog-English Bilingual Healthcare Customer Service Representative - Remote in California
      California
      ·
      $22 - $22 /hr
      (Employer provided)
      View job
      Farsi-English Bilingual Healthcare Customer Service Representative - Remote in California
      California
      ·
      $22 - $22 /hr
      (Employer provided)
      View job
      Cantonese-English Bilingual Healthcare Customer Service Representative - Remote in California
      California
      ·
      $23 - $23 /hr
      (Employer provided)
      View job

      TTEC interviews FAQs

      • Candidates applying for Healthcare Customer Service Specialist roles take an average of 5 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at TTEC overall takes an average of 12 days.
      • Common stages of the interview process at TTEC as a Healthcare Customer Service Specialist according to 1 Glassdoor interviews include:

        Other:  25%

        IQ intelligence test:  25%

        Group panel interview:  25%

        Presentation:  25%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(2408) ;
        2. Customer Service Representative (CSR)(818) ;
        3. Team Leader(165) ;
        4. Licensed Insurance Agent(160) ;
        5. Team Lead(152) ;
        6. Insurance Agent(127) ;
        7. Customer Service Agent(122) ;
        8. Customer Service(114) ;
        9. Sales Representative(100) ;
      Technical Support Representative
      (97) ;
    • Fraud Analyst(87) ;
    • Customer Service Representative (CSR) II(84) ;
    • Customer Service (CSR)(78) ;
    • Inside Sales Representative(78) ;
    • Talent Acquisition Specialist(78) .
    • Healthcare Customer Service Specialist Interview

      Sep 26, 2017
      Anonymous Interview Candidate
      Rockledge, FL
      Declined offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 5 days. I interviewed at TTEC (Rockledge, FL) in Sep 2017

      Interview

      Be prepared for the old bait and switch! I applied for a job as a fulltime/benefited Healthcare Customer Service Specialist. I received an invitation to interview 3-4 days later and attended the interview. There were three other people interviewing in the same room (with one interviewer). The interviewer was pleasant and the interview itself was laid back and fun. However, at the end of the interview, he admitted that this was a seasonal position, due to close in December, which is not what I applied for. I ultimately declined the job offer, as it is clear that TeleTech uses dishonesty to reel in their candidates. I would beware and ask questions about the type of employment upfront if you are contacted to interview for a fulltime position with TeleTech. It's a shame, because I would have committed myself to this job if it was fulltime, and TeleTech hadn't lied in the job posting.

      Interview questions [1]

      Question 1

      Tell me about a time when you received great customer service
      Answer question
      View all Healthcare Customer Service Specialist Jobs