I applied online. The process took 1 day. I interviewed at TTEC (Morgantown, WV) in Feb 2017
Interview
Interview process is extremely easy. They hire just about anyone there as long as you have some form of work history. You're required to take an easy test and complete several sessions of training.
I applied online. The process took 4 days. I interviewed at TTEC (Athens, Athens, Attica) in Jul 2024
Interview
mostly online questions about grammar skills and conversation situations of typical call center agents spread over one hour online some are multiple choice and you must select the better option, many are badly worded on purpose to confuse applicants. Some questions give 3 choices that you must rate best worst or neutral.
Interview questions [1]
Question 1
to talk about yourself - talked about added value to the company customers but when we talked about salary it was much lower than competitors
I applied online. The process took 2+ months. I interviewed at TTEC (Morgantown, WV) in Sep 2023
Interview
Simple, showed up, downloaded an app, clicked a few things (are you 18 or older, do you speak English, etc.), then a 15 min interview of basic questions. I was lied to about hours, dress code, remote/hybrid opportunities, and training.
Interview questions [1]
Question 1
Tell me about a time when you had to change a plan to get a job done.
Tell me about a time when you had to step up into a leadership position.
I applied online. I interviewed at TTEC (Louisiana, MO) in Aug 2023
Interview
The interview itself was about an hour long. It was quick and easy. You start off by watching a few videos then you are broke down to griots in break out rooms. The recruiter will ask 2-3 questions to all the people in the group.
Call Center Representative applicants have rated the interview process at TTEC with 1.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 56% positive. To compare, the company-average is 68% positive. This is according to Glassdoor user ratings.
Candidates applying for Call Center Representative roles take an average of 24 days to get hired, when considering 9 user submitted interviews for this role. To compare, the hiring process at TTEC overall takes an average of 12 days.
Common stages of the interview process at TTEC as a Call Center Representative according to 9 Glassdoor interviews include:
Background check: 17%
Personality test: 13%
Drug test: 13%
Presentation: 10%
Phone interview: 10%
Skills test: 10%
One on one interview: 10%
Group panel interview: 7%
IQ intelligence test: 7%
Other: 3%
Here are the most commonly searched roles for interview reports -