I applied online. The process took 6 days. I interviewed at TTEC (McAllen, TX) in Sep 2017
Interview
It was an easy process because I was well prepare about information that I knew they will ask me, the interview went well and I think the main point for this interview to be successful was that I work really hard with my goals for more than a year to be ready for a position like this, I always asked questions, I always try to do better and improve and the result was a really positive "you got it"
Interview questions [1]
Question 1
Why I think I was the perfect candidate for this position?
Lots of emails, did not result in an official interview as the salary range was well below the average so I decided to no longer pursue this role. If they posted the salary range on the job posting, this would have save us both lots of time.
It’s easy 3 rounds interview starting with assessment round. If you clear the assessment,the second will be HR round with basic questions regarding your position and after that the final round is Manger round which is detailed summary for you and your employer
Interview questions [1]
Question 1
What have you handled as a Team Member professionally
I applied online. I interviewed at TTEC (Dallas, TX)
Interview
Interview is pretty much a group briefing on your job title and pay. Lasts about 1 hour and then you will break off into smaller groups to be asked a few interview questions.
Interview questions [1]
Question 1
Name a time when you had to deal with a difficult customer? What did you do and did it help de-escalate the situation?
Team Lead applicants have rated the interview process at TTEC with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 68% positive. This is according to Glassdoor user ratings.
Candidates applying for Team Lead roles take an average of 11 days to get hired, when considering 16 user submitted interviews for this role. To compare, the hiring process at TTEC overall takes an average of 12 days.
Common stages of the interview process at TTEC as a Team Lead according to 16 Glassdoor interviews include:
One on one interview: 18%
Skills test: 15%
Drug test: 13%
Background check: 12%
Phone interview: 10%
Group panel interview: 8%
IQ intelligence test: 7%
Personality test: 7%
Presentation: 7%
Other: 3%
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