I applied online. The process took 1+ week. I interviewed at TTEC (Greenville, SC) in Oct 2012
Interview
I applied online and then I was invited to take a phone interview. The phone interview was over an automated system, it asked I think 3 questions and you would respond. After that I received an email to participate in a interview via web session. There were over 40 people that attended and If you accepted the offer you let them know by typing accept in the chat. After I accepted I received a series of emails to fill out paperwork and I had to go and take a drug test.
Interview questions [1]
Question 1
Nothing was difficult or unexpected the entire process was pretty easy.
First interview was a phone interview, the second interview was a group interview followed by a breakout session into a 3 person group. Interview process was very straightforward and easy.
Group interviews where you hear about the position ro determine if you want it. You may speak to someone individually but not always. Then you are sent an offer letter if indicating interest
I was emailed a link to complete an online assessment. Questions included scenario questions, skill test, and personality quiz. They asked for camera access, but to my knowledge didn't need it. They also performed a speed test of my home internet connection.
Interview questions [1]
Question 1
How you would handle a situation with a customer who keeps talking after you've solved their problem.