I applied online. The process took 5 weeks. I interviewed at TTEC (Kalispell, MT) in Aug 2009
Interview
A test to do with math and reasoning, and personality.
then you get a call back and go inside to speak with someone.
pretty easy, they walk you through the place.
they had to keep putting off my start date due to low "class" number
after you are hired you are put in a training class for about a month.
First interview was a phone interview, the second interview was a group interview followed by a breakout session into a 3 person group. Interview process was very straightforward and easy.
Group interviews where you hear about the position ro determine if you want it. You may speak to someone individually but not always. Then you are sent an offer letter if indicating interest
I was emailed a link to complete an online assessment. Questions included scenario questions, skill test, and personality quiz. They asked for camera access, but to my knowledge didn't need it. They also performed a speed test of my home internet connection.
Interview questions [1]
Question 1
How you would handle a situation with a customer who keeps talking after you've solved their problem.