I applied through an employee referral. The process took 1 week. I interviewed at TTEC (Manila, Manila) in Dec 2018
Interview
During the interview process, the setting was one on one interview, the interviewer abd interviewee. The environment is conducive. Questions asked were mixed, personal stuff to career experiences in order for the applicant to give details from their past experiences.
Assessment is a little tricky and it is timed so we need to be quick.
It will test your computer proficiency which is easy. You will be asked 3 questions that you need to answer in 3 to 5 sentences in written.
It was a medium level interview. They mainly focused on the level with which you speak English and also wanted to check the fluency in it. Furthermore, wanted to check the ability to prioritise tasks when needed.
Honestly its super duper easy. You really are joining just an informational session. Your initial interview is really just the assessments you complete before you get the offer . My opinion would be to go in confident, with a pen and paper ready to write down notes about which program your being placed into .
Interview questions [1]
Question 1
Whats your availability? Are you comfortable working from home ?
Customer Support Representative applicants have rated the interview process at TTEC with 1.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 68% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Support Representative roles take an average of 1 day to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at TTEC overall takes an average of 12 days.
Common stages of the interview process at TTEC as a Customer Support Representative according to 2 Glassdoor interviews include:
Skills test: 25%
Drug test: 13%
Personality test: 13%
One on one interview: 13%
Group panel interview: 13%
Background check: 13%
Phone interview: 13%
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