I applied online. I interviewed at TTEC (Huntsville, AL) in Jul 2020
Interview
I applied on online. The next day I was sent an assessment. Once I completed the assessment; I was told to complete a system scan which was completely harmless to my computer. I was then asked to join a interview via Zoom. There was a recruiter who explained the job description; pay rate; and hours of operation. Also, we were able to choose our shifts. The only ones he had available were overnight. To sum it all up all of us who were in the Zoom conference call were hired immediately. It really does come off as being a red flag how they did not ask any question but if we agreed to work there. It does bring a few red flags but if you need something quick and pays pretty decent then this is a good choice. Hopefully if the job come to an end they will place us HOPEFULLY
Interview questions [1]
Question 1
There were no interview questions. We were hired on the spot.
First interview was a phone interview, the second interview was a group interview followed by a breakout session into a 3 person group. Interview process was very straightforward and easy.
Group interviews where you hear about the position ro determine if you want it. You may speak to someone individually but not always. Then you are sent an offer letter if indicating interest
I was emailed a link to complete an online assessment. Questions included scenario questions, skill test, and personality quiz. They asked for camera access, but to my knowledge didn't need it. They also performed a speed test of my home internet connection.
Interview questions [1]
Question 1
How you would handle a situation with a customer who keeps talking after you've solved their problem.