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      TTEC

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    • TTEC interviews FAQs

      • CSR-1 applicants have rated the interview process at TTEC with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 68% positive. This is according to Glassdoor user ratings.
      • Candidates applying for CSR-1 roles take an average of 7 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at TTEC overall takes an average of 12 days.
      • Common stages of the interview process at TTEC as a CSR-1 according to 1 Glassdoor interviews include:

        Drug test:  20%

        One on one interview:  20%

        Presentation:  20%

        Skills test:  20%

        IQ intelligence test:  20%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(2408) ;
        2. Customer Service Representative (CSR)(818) ;
        3. Team Leader(165) ;
        4. Licensed Insurance Agent(160) ;
        5. Team Lead(152) ;
        6. Insurance Agent(127) ;
        7. Customer Service Agent(122) ;
        8. Customer Service(114) ;
        9. Sales Representative
      (100) ;
    • Technical Support Representative(97) ;
    • Fraud Analyst(87) ;
    • Customer Service Representative (CSR) II(84) ;
    • Customer Service (CSR)(78) ;
    • Inside Sales Representative(78) ;
    • Talent Acquisition Specialist(78) .
    • CSR-1 Interview

      Aug 30, 2020
      Anonymous Interview Candidate
      No offer
      Positive experience

      Other CSR-1 Interview Reviews for TTEC

      CSR-1 Interview

      Apr 9, 2019
      Anonymous employee
      Morrilton, AR
      Accepted offer
      Average interview

      Application

      I applied through an employee referral. I interviewed at TTEC

      Interview

      They took my interview for about 12 minutes. It was good and a great experience. I was not so difficult but my some friends who have also given the interview was unable to clear

      Interview questions [1]

      Question 1

      Tell me about yourself
      1 Answer
      Positive experience
      Average interview

      Application

      I applied through a staffing agency. The process took 1 week. I interviewed at TTEC (Morrilton, AR) in Jul 2017

      Interview

      very thorough background check and drug testing requirements wanted to know if they would be a good fit for ME not the other way around One on one interview and then met with support team members for further questions and applicable testing of skills

      Interview questions [1]

      Question 1

      What are your current goals and long term as well Are you a team player or more likely to want assistance only when requested? Are you willing to assist others with questions and issues should the need arise?
      Answer question

      Jobs at TTEC

      110 jobs in United States
      Customer Service Representative – Remote in USA
      Austin, TX
      ·
      $13 - $16 /hr
      (Employer provided)
      View job
      Healthcare Customer Service Representative - Remote USA
      Austin, TX
      ·
      $16 - $16 /hr
      (Employer provided)
      View job
      Healthcare Customer Service Representative - Remote in California
      California
      ·
      $18 - $18 /hr
      (Employer provided)
      View job
      Customer Service Representative
      California
      ·
      $18 - $18 /hr
      (Employer provided)
      View job
      Tagalog-English Bilingual Healthcare Customer Service Representative - Remote in California
      California
      ·
      $22 - $22 /hr
      (Employer provided)
      View job
      View all CSR-1 Jobs