The interview process was very informative and gave me a clear idea of what to expect from the company. The interviewer also answered every question I had regarding scheduling and timing.
Interview questions [1]
Question 1
They asked about my previous experience and then gave a scenario for the type of calls I would be taking.
First interview was a phone interview, the second interview was a group interview followed by a breakout session into a 3 person group. Interview process was very straightforward and easy.
I was emailed a link to complete an online assessment. Questions included scenario questions, skill test, and personality quiz. They asked for camera access, but to my knowledge didn't need it. They also performed a speed test of my home internet connection.
Interview questions [1]
Question 1
How you would handle a situation with a customer who keeps talking after you've solved their problem.
Group interviews where you hear about the position ro determine if you want it. You may speak to someone individually but not always. Then you are sent an offer letter if indicating interest