I applied in-person. The process took 1 day. I interviewed at TTEC (Uniontown, PA) in Oct 2010
Interview
You could've been drunk and high and still got hired. They honestly made a huge mistake and hired a bunch of Uniontown people without checking their DOB or background, which led to mass transfers, over-staffing of other projects to point that they tanked. Getting hired here is easier than joining the army. Honestly, they once hired a blind man and didn't know he was blind until they sat him down at a computer. Now he cleans the men's room. Tell Hank, Slim Jim said hey if your going in for an interview and just so happen to need to use the men's room.
Interview questions [1]
Question 1
None. They are like the U.S. Army just looking for bodies to throw at a problem. You will be assigned a number.
First interview was a phone interview, the second interview was a group interview followed by a breakout session into a 3 person group. Interview process was very straightforward and easy.
I was emailed a link to complete an online assessment. Questions included scenario questions, skill test, and personality quiz. They asked for camera access, but to my knowledge didn't need it. They also performed a speed test of my home internet connection.
Interview questions [1]
Question 1
How you would handle a situation with a customer who keeps talking after you've solved their problem.
Group interviews where you hear about the position ro determine if you want it. You may speak to someone individually but not always. Then you are sent an offer letter if indicating interest