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      TTEC

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      Related searches: TTEC reviews | TTEC jobs | TTEC salaries | TTEC benefits
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      TTEC interviews FAQs

      • CsrII applicants have rated the interview process at TTEC with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 68% positive. This is according to Glassdoor user ratings.
      • Common stages of the interview process at TTEC as a CsrII according to 3 Glassdoor interviews include:

        Drug test:  17%

        Presentation:  17%

        Group panel interview:  17%

        Background check:  17%

        Skills test:  17%

        Phone interview:  17%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(2408) ;
        2. Customer Service Representative (CSR)(818) ;
        3. Team Leader(165) ;
        4. Licensed Insurance Agent(160) ;
        5. Team Lead(152) ;
        6. Insurance Agent(127) ;
        7. Customer Service Agent(122) ;
        8. Customer Service(114) ;
        9. Sales Representative(100) ;
        10. Technical Support Representative(97) ;
        11. Fraud Analyst(87) ;
        12. Customer Service Representative (CSR) II(84) ;
        13. Customer Service (CSR)(78) ;
        14. Inside Sales Representative(78) ;
        15. Talent Acquisition Specialist(78) .


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    • CsrII Interview

      Jul 16, 2021
      Anonymous employee
      Killeen, TX

      Other CsrII Interview Reviews for TTEC

      CsrII Interview

      Mar 17, 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at TTEC

      Interview

      Email was sent regarding interview process. Smooth conversation. HR knows how to talk to people professionally. Direct to the point only a few days of processing. Clear requirements. Expectations were set for the role

      Interview questions [1]

      Question 1

      Can you work by 2 am?
      1 Answer
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at TTEC (Killeen, TX) in Sep 2020

      Interview

      Pretty straight forward. Go to a zoom meeting and hear the offer and answer questions once your name is called. If you choose to move forward you will leave your email in chat and by the end of the day they will notify u on what your next steps will be.

      Interview questions [1]

      Question 1

      Scenario questions were the most common asked in a call center setting.
      Answer question

      CsrII Interview

      Dec 23, 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at TTEC

      Interview

      Was simple and organized. Standard interview questions were asked and Interview went by very fast and onboarding was quickly handled. Interviewer was respectful and pleasant to work with. Results were quick.

      Interview questions [1]

      Question 1

      Tell me about a difficult time in work and how you solved it?
      Answer question
      avatar
      TTEC response
      4y
      These are values we instill in our team. Thank you for sharing your experience with us.

      Jobs at TTEC

      115 jobs in United States
      Healthcare Customer Service Representative - Remote in California
      California
      ·
      $18 - $18 /hr
      (Employer provided)
      View job
      Pricing Consultant
      Austin, TX
      ·
      $110K - $120K /yr
      (Employer provided)
      View job
      Talent Acquisition Recruiter
      Charlotte, NC
      ·
      $54K - $79K /yr
      (Glassdoor est.)
      View job
      Healthcare Customer Service Representative - Remote USA
      Austin, TX
      ·
      $16 - $16 /hr
      (Employer provided)
      View job
      Seasonal Licensed Healthcare Service Delivery Manager
      Austin, TX
      ·
      $22 - $25 /hr
      (Employer provided)
      View job