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      TTEC

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    • Customer Service Sales Associate Interview

      Mar 28, 2022
      Anonymous employee
      Las Vegas, NV
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 months. I interviewed at TTEC (Las Vegas, NV) in Oct 2021

      Interview

      Applied online and was contacted by email to complete assessments and schedule interview all in the same day (9/9/21). Scheduling for interviews was not available. Later (1 month 10/5/21) contacted by a recruiter for a phone call interview. Simple questions such as the explain a time when and then we went over work hours and equipment requirements. Was told she (the receuiter/interviewer) would need to speak with her boss and let him know I was a great fit. Employment was offered same day to start at the end of the month.

      Interview questions [1]

      Question 1

      Explain a time you were able to upsell to a customer having a bad experience.
      Answer question

      TTEC interviews FAQs

      • Customer Service Sales Associate applicants have rated the interview process at TTEC with 1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 68% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Service Sales Associate roles take an average of 60 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at TTEC overall takes an average of 12 days.
      • Common stages of the interview process at TTEC as a Customer Service Sales Associate according to 1 Glassdoor interviews include:

        Personality test:  25%

        Skills test:  25%

        Background check:  25%

        Phone interview:  25%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(2408) ;
        2. Customer Service Representative (CSR)(818) ;
        3. Team Leader(165) ;
        4. Licensed Insurance Agent(160) ;
        5. Team Lead(152) ;
        6. Insurance Agent(127) ;
        7. Customer Service Agent(122) ;
        8. Customer Service(114) ;
    • Sales Representative(100) ;
    • Technical Support Representative(97) ;
    • Fraud Analyst(87) ;
    • Customer Service Representative (CSR) II(84) ;
    • Customer Service (CSR)(78) ;
    • Inside Sales Representative(78) ;
    • Talent Acquisition Specialist(78) .
    • Jobs at TTEC

      2 jobs in United States
      Manager III, Sales Service Delivery
      Tempe, AZ
      ·
      $70K - $75K /yr
      (Employer provided)
      View job
      Seasonal Licensed Healthcare Service Delivery Manager
      Austin, TX
      ·
      $22 - $25 /hr
      (Employer provided)
      View job
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