Customer Advocate applicants have rated the interview process at TTEC with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 68.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Advocate roles take an average of 31 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at TTEC overall takes an average of 12 days.
Common stages of the interview process at TTEC as a Customer Advocate according to 4 Glassdoor interviews include:
Drug test: 23%
Skills test: 23%
Group panel interview: 15%
Presentation: 15%
Background check: 8%
IQ intelligence test: 8%
One on one interview: 8%
Here are the most commonly searched roles for interview reports -
Explain previous work experience. Provide details of how to interact with difficult customers, and how you handled it. Explain your future career goals. Provide open availability, and commit to 90 days of perfect attendance.
Interview questions [1]
Question 1
What previous work experience qualifies you for the job.
I applied online. The process took 2 months. I interviewed at TTEC
Interview
My interview process was not as smooth as I would've hoped. It will take months to hear back after the interview portion. I like that it was a group interview
I applied online. I interviewed at TTEC (Plano, TX) in Jun 2022
Interview
Quick and easy interview process. It’s done through a zoom call with a lot of people in one interview which does make it seem sketchy but it isn’t at all. They explain everything very thoroughly.
Interview questions [1]
Question 1
Name a time I had been I. A situation where a customer was not happy and what did I do to help with the problem.