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      TTEC

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      Related searches: TTEC reviews | TTEC jobs | TTEC salaries | TTEC benefits
      TTEC interviewsTTEC Healthcare Customer Service Representative interviewsTTEC interview
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      Healthcare Customer Service Representative Interview

      Nov 3, 2022
      Anonymous employee
      Lake Charles, LA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 days. I interviewed at TTEC (Lake Charles, LA) in Nov 2021

      Interview

      Not really an interview. If you pass the assessment, you get to schedule an interview which is a group zoom call. They’ll ask a few questions and if you can meet the requirements you will be sent to another zoom for more info on the client.

      Interview questions [1]

      Question 1

      Group zoom. Info on the company and asked if you can meet the job requirements.
      Answer question
      1

      Other Healthcare Customer Service Representative Interview Reviews for TTEC

      Healthcare Customer Service Representative Interview

      Apr 12, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at TTEC

      Interview

      Simple, quick, and straightforward. Asked a couple questions about work history. Overall quick and easy process seemed like initial call is and AI phone call which was slightly weird. But a fast process.
      1

      Healthcare Customer Service Representative Interview

      Nov 13, 2025
      Anonymous Interview Candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 2 days. I interviewed at TTEC in Nov 2025

      Interview

      I applied for the job on 11–2, got an email to complete the assessment on 11–3, got an email on 11–4 to schedule interview and was able to schedule it that day for 11–12. When the interview day came, it was a group interview on Microsoft Teams. There were multiple people in the call. You were required to bring your ID and have your camera on. It took a while to get everyone’s ID verified and camera working correctly, but the ladies running the interview were very kind. They went over a presentation of the company, their mission, what the job entailed, and the schedule. Unfortunately, I was not able to take the job as they said that availability needed to be between 11 AM to 11 PM, Monday through Saturday based on company needs. They stated that no days off would be given within the first 90 days, and also asked if we had any appointments during that time that would interfere. They also stated that you would need to provide proof of employment for the last five years to include paycheck stubs, or W-2s. When applying for the job, the availability was not on the application and if it was, I would not have applied for it with having kids. The schedule would not work. I just wanted to give others insight on what to expect.

      Interview questions [1]

      Question 1

      I was not able to get this far as I had to drop from the group interview as I could not accommodate my schedule to what they needed me to be able to work.
      Answer question

      Healthcare Customer Service Representative Interview

      Oct 8, 2024
      Anonymous Interview Candidate
      Englewood, CO
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 days. I interviewed at TTEC (Englewood, CO) in Oct 2024

      Interview

      The interview was very laid back, I was not nervous at all. GREAT experience!! The recruiter was so polite and respectful of my answers, she was not pushy whatsoever!! One of the best interviews I have participated in.

      Interview questions [1]

      Question 1

      How did I handle a difficult customer?
      1 Answer

      TTEC interviews FAQs

      • Healthcare Customer Service Representative applicants have rated the interview process at TTEC with 1.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 82% positive. To compare, the company-average is 68% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Healthcare Customer Service Representative roles take an average of 10 days to get hired, when considering 11 user submitted interviews for this role. To compare, the hiring process at TTEC overall takes an average of 12 days.
      • Common stages of the interview process at TTEC as a Healthcare Customer Service Representative according to 11 Glassdoor interviews include:

        Group panel interview:  18%

        Skills test:  16%

        Background check:  16%

        Drug test:  13%

        Presentation:  13%

        Personality test:  11%

        IQ intelligence test:  5%

        One on one interview:  5%

        Phone interview:  3%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(2408) ;
        2. Customer Service Representative (CSR)(818) ;
        3. Team Leader(165) ;
        4. Licensed Insurance Agent(160) ;
        5. Team Lead(152) ;
        6. Insurance Agent(127) ;
        7. Customer Service Agent(122) ;
        8. Customer Service(114) ;
        9. Sales Representative(100) ;
        10. Technical Support Representative(97) ;
        11. Fraud Analyst(87) ;
        12. Customer Service Representative (CSR) II(84) ;
        13. Customer Service (CSR)(78) ;
        14. Inside Sales Representative(78) ;
        15. Talent Acquisition Specialist(78) .


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      Jobs at TTEC

      38 jobs in United States
      Healthcare Customer Service Representative - Remote USA
      Austin, TX
      ·
      $16 - $16 /hr
      (Employer provided)
      View job
      Healthcare Customer Service Representative - Remote in California
      California
      ·
      $18 - $18 /hr
      (Employer provided)
      View job
      Cambodian-English Bilingual Healthcare Customer Service Representative - Remote in California
      California
      ·
      $23 - $23 /hr
      (Employer provided)
      View job
      Customer Service Representative – Remote in USA
      Austin, TX
      ·
      $13 - $16 /hr
      (Employer provided)
      View job
      Laotian-English Bilingual Healthcare Customer Service Representative - Remote in California
      California
      ·
      $23 - $23 /hr
      (Employer provided)
      View job
      View all Healthcare Customer Service Representative Jobs