I applied online. I interviewed at TTEC (North Las Vegas, NV)
Interview
Over the phone interview..Basic questions very easy ..recruiter was very professional and nice. The main concern was do i have a location in my home that is free from noise..Children tv etc...and would i be able to work the schedule provided.
Interview questions [1]
Question 1
Would i have a place to work that is quiet and free from outside noise
First interview was a phone interview, the second interview was a group interview followed by a breakout session into a 3 person group. Interview process was very straightforward and easy.
I was emailed a link to complete an online assessment. Questions included scenario questions, skill test, and personality quiz. They asked for camera access, but to my knowledge didn't need it. They also performed a speed test of my home internet connection.
Interview questions [1]
Question 1
How you would handle a situation with a customer who keeps talking after you've solved their problem.
Group interviews where you hear about the position ro determine if you want it. You may speak to someone individually but not always. Then you are sent an offer letter if indicating interest