First interview was a phone interview, the second interview was a group interview followed by a breakout session into a 3 person group. Interview process was very straightforward and easy.
I applied online. The process took 2 weeks. I interviewed at TTEC (Hopkinsville, KY) in Nov 2022
Interview
Interview process was a piece of cake. I did a telephone interview and was invited to do an in person interview. I waited for an hour and still no interview. The then came out to the lobby brought me to the back and offered me the job
Interview questions [1]
Question 1
They asked about past employment and when I mentioned the military that’s all we discussed.
Group interviews where you hear about the position ro determine if you want it. You may speak to someone individually but not always. Then you are sent an offer letter if indicating interest
I was emailed a link to complete an online assessment. Questions included scenario questions, skill test, and personality quiz. They asked for camera access, but to my knowledge didn't need it. They also performed a speed test of my home internet connection.
Interview questions [1]
Question 1
How you would handle a situation with a customer who keeps talking after you've solved their problem.