I applied online. I interviewed at TTEC (Paducah, KY) in Aug 2014
Interview
nothing to it they hired anyone who applied and sorted out the ones that didn't work out later. There was no interview just on line app and test and then you received an orientation which was nothing except to tell you when to start classes.
Interview questions [1]
Question 1
honestly there were none just the test on line and when can you start
First interview was a phone interview, the second interview was a group interview followed by a breakout session into a 3 person group. Interview process was very straightforward and easy.
Group interviews where you hear about the position ro determine if you want it. You may speak to someone individually but not always. Then you are sent an offer letter if indicating interest
I was emailed a link to complete an online assessment. Questions included scenario questions, skill test, and personality quiz. They asked for camera access, but to my knowledge didn't need it. They also performed a speed test of my home internet connection.
Interview questions [1]
Question 1
How you would handle a situation with a customer who keeps talking after you've solved their problem.