I applied online. The process took 3 days. I interviewed at TTEC in Oct 2022
Interview
The interview process for the Covered California project was pretty straightforward. It was an online zoom call and wasn't much of an interview. We were asked if we met the basic requirements, and if we did they hired us there. It was more of a presentation of the company and everyone present got hired.
Interview questions [1]
Question 1
They didn't ask us anything other than if we have the minimum requirement for internet speed and a quiet room to work in.
First interview was a phone interview, the second interview was a group interview followed by a breakout session into a 3 person group. Interview process was very straightforward and easy.
I was emailed a link to complete an online assessment. Questions included scenario questions, skill test, and personality quiz. They asked for camera access, but to my knowledge didn't need it. They also performed a speed test of my home internet connection.
Interview questions [1]
Question 1
How you would handle a situation with a customer who keeps talking after you've solved their problem.
Group interviews where you hear about the position ro determine if you want it. You may speak to someone individually but not always. Then you are sent an offer letter if indicating interest