Very few questions, group interview with 15-20 other applicants. The interview was conducted remotely via zoom. It was a unique experience. Basically agree to work their schedule and you have the job.
Interview questions [1]
Question 1
there weren't many questions it was more telling about the job
Thank you for your review however TTEC Digital does not hire Customer Service Representatives - this is likely intended for TTEC, our parent company which is managed independently. Best Wishes!
Other Customer Service Representative (CSR) Interview Reviews for TTEC
The interview process with TTEC was not as organized as I expected. I applied for the position and received an email to complete the required assessment the same day. After completing the assessment, I received a text message inviting me to schedule an interview with their Virtual Recruiter. The virtual interview was extremely easy and questions were based on past experiences in customer related roles and how well I handled telephone calls or in-person interactions with angry customers. After the virtual interview, I was asked to take an assessment that I had already completed and to schedule an interview. Each time I check the company website to schedule an interview, the slots are already filled.
Interview questions [1]
Question 1
My past experiences in customer related roles and how well I handled telephone calls or in-person interactions with angry customers.
First interview was a phone interview, the second interview was a group interview followed by a breakout session into a 3 person group. Interview process was very straightforward and easy.
Group interviews where you hear about the position ro determine if you want it. You may speak to someone individually but not always. Then you are sent an offer letter if indicating interest
