I applied online. I interviewed at TTEC (San Fernando, Pampanga) in Aug 2023
Interview
The assessment is not difficult, but you must read carefully. The only only problem I encounter is about their punctuality. I've done all the assessment needed, and they already asked me to appoint a schedule for the interview. I already set an appointment, but they did not call.
First interview was a phone interview, the second interview was a group interview followed by a breakout session into a 3 person group. Interview process was very straightforward and easy.
I was emailed a link to complete an online assessment. Questions included scenario questions, skill test, and personality quiz. They asked for camera access, but to my knowledge didn't need it. They also performed a speed test of my home internet connection.
Interview questions [1]
Question 1
How you would handle a situation with a customer who keeps talking after you've solved their problem.
Group interviews where you hear about the position ro determine if you want it. You may speak to someone individually but not always. Then you are sent an offer letter if indicating interest