At Home Cust Service Representative applicants have rated the interview process at TTEC with 1.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 90% positive. To compare, the company-average is 68.1% positive. This is according to Glassdoor user ratings.
Candidates applying for At Home Cust Service Representative roles take an average of 11 days to get hired, when considering 12 user submitted interviews for this role. To compare, the hiring process at TTEC overall takes an average of 12 days.
Common stages of the interview process at TTEC as a At Home Cust Service Representative according to 12 Glassdoor interviews include:
Background check: 21%
Drug test: 19%
Phone interview: 16%
Skills test: 14%
Personality test: 14%
Group panel interview: 7%
Presentation: 5%
IQ intelligence test: 2%
Other: 2%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 days. I interviewed at TTEC (Port Townsend, WA) in Sep 2015
Interview
I applied online, next day received an email saying that I was accepted to move forward, another email came with instructions on how to check if my computer and headset (had to go out an purchase around $15) were compatible with their system. My computer and newly purchased headset passed, received another email inviting me to an offer call. Was given several choices and we were given a link to a webex session. The session had quite a few candidates on the call, the only interaction we had was to confirm we were there or ask any questions we might have. At the end of the session we were told the dates for orientation and training and then given 2 choices of timeslots that were available to fit our schedule and after we chose we could leave the call and the webex session. I was disappointed to learn that weekend scheduling is possible since I did not see that mentioned in the ad, in fact the ad mentioned being avail M-F with offerings to work weekends (I took that to mean if we wanted extra pay). Below it asks where was the interview, the answer is at my home in front of my computer but the selection wasn't allowed so I just put in a city
Interview questions [1]
Question 1
there were no interview questions, there are several tests during the online application and if you pass those then you are offered a position
I applied online. The process took 3 weeks. I interviewed at TTEC
Interview
Applied online and after a few weeks receive the email to interview by phone, took the phone interview and it was a recording asking you several questions, after that if they select you they send you another email for a second interview but is more of a introduction of the position. Very easy process.
I applied online. The process took 4 weeks. I interviewed at TTEC (Akron, OH) in Apr 2016
Interview
fill out job application thoroughly, there is not an interview just computer requirements basically. Be able to have modem connected to computer or laptop only...no WIFI, some projects require phone line
I applied online. The process took 1 day. I interviewed at TTEC (Killeen, TX) in Jan 2016
Interview
It was online and really good interested lots of information. Talked about hours available. The type of program the pay. It was a group interview and listening to the presenter tell all info that we would need. It was informative didn't take up much of your time. Gave you the opportunity to accept the offer right then or not.