I applied online. The process took 2 weeks. I interviewed at TTEC (Texas City, TX) in Aug 2023
Interview
All online since I'm applying for a remote opportunity, everything is over the wifi and their system, typing, talking, and multiple choice questions. Everything is timed, checking to see how long things take you to do, also basic computer stuff.
Interview questions [1]
Question 1
They asked me to talk about a market for a period of time just talking.
First interview was a phone interview, the second interview was a group interview followed by a breakout session into a 3 person group. Interview process was very straightforward and easy.
Group interviews where you hear about the position ro determine if you want it. You may speak to someone individually but not always. Then you are sent an offer letter if indicating interest
I was emailed a link to complete an online assessment. Questions included scenario questions, skill test, and personality quiz. They asked for camera access, but to my knowledge didn't need it. They also performed a speed test of my home internet connection.
Interview questions [1]
Question 1
How you would handle a situation with a customer who keeps talking after you've solved their problem.