I applied online. The process took 3 days. I interviewed at TTEC (New York, NY) in Mar 2024
Interview
Zoom interview. There were about 25 other people interviewing for the position. Everyone joins the meeting and the talent aquisition specialist goes over what TTEC is all about. Then you are broken into separate break rooms with you, an interviewer and another candidate. The interviewer takes turns asking you and the other candidate about six questions.
Interview questions [2]
Question 1
What motivates you during the day to day tasks at work?
First interview was a phone interview, the second interview was a group interview followed by a breakout session into a 3 person group. Interview process was very straightforward and easy.
Group interviews where you hear about the position ro determine if you want it. You may speak to someone individually but not always. Then you are sent an offer letter if indicating interest
I was emailed a link to complete an online assessment. Questions included scenario questions, skill test, and personality quiz. They asked for camera access, but to my knowledge didn't need it. They also performed a speed test of my home internet connection.
Interview questions [1]
Question 1
How you would handle a situation with a customer who keeps talking after you've solved their problem.