I applied online. I interviewed at TTEC (Ahmedabad) in Apr 2022
Interview
Steps till interview
CV shortlisting -Make sure your CV is updated
Background check
Assessment - 40 to 50 minute online assessment with different sections
HR round - group discussion with other candidates
Interview - cross questions along with other candidates
Chat assessment - after getting shortlisted in the interview round, they check your typing skills and grammer
First interview was a phone interview, the second interview was a group interview followed by a breakout session into a 3 person group. Interview process was very straightforward and easy.
Group interviews where you hear about the position ro determine if you want it. You may speak to someone individually but not always. Then you are sent an offer letter if indicating interest
I was emailed a link to complete an online assessment. Questions included scenario questions, skill test, and personality quiz. They asked for camera access, but to my knowledge didn't need it. They also performed a speed test of my home internet connection.
Interview questions [1]
Question 1
How you would handle a situation with a customer who keeps talking after you've solved their problem.