I applied online. The process took 4 weeks. I interviewed at TTEC (Woodstock, GA) in Aug 2022
Interview
I saw a job posting for TTEC on Indeed and applied directly through their website. The interview process was conducted virtually in a group setting. They started with a presentation about the position, then divided us into smaller groups for basic questions.
Interview questions [1]
Question 1
Training is X amount of weeks. Can you attend all of training?
First interview was a phone interview, the second interview was a group interview followed by a breakout session into a 3 person group. Interview process was very straightforward and easy.
Group interviews where you hear about the position ro determine if you want it. You may speak to someone individually but not always. Then you are sent an offer letter if indicating interest
I was emailed a link to complete an online assessment. Questions included scenario questions, skill test, and personality quiz. They asked for camera access, but to my knowledge didn't need it. They also performed a speed test of my home internet connection.
Interview questions [1]
Question 1
How you would handle a situation with a customer who keeps talking after you've solved their problem.