I applied online. The process took 1 day. I interviewed at TTEC (Tempe, AZ) in Feb 2014
Interview
No different than most companies fielding a team of employees. Not like you are trying out for a specific specialty like the Center position on a football team. "Are you willing to start work everyday from a compromised position with your hands already full, limited vision of a dynamic workspace, massive oncoming forces from 3-directions and you willing to perform this function repeatedly?"
First interview was a phone interview, the second interview was a group interview followed by a breakout session into a 3 person group. Interview process was very straightforward and easy.
I was emailed a link to complete an online assessment. Questions included scenario questions, skill test, and personality quiz. They asked for camera access, but to my knowledge didn't need it. They also performed a speed test of my home internet connection.
Interview questions [1]
Question 1
How you would handle a situation with a customer who keeps talking after you've solved their problem.
Group interviews where you hear about the position ro determine if you want it. You may speak to someone individually but not always. Then you are sent an offer letter if indicating interest