I applied online. The process took 3 days. I interviewed at TTEC (San Jose, San Jose) in Dec 2011
Interview
It took 3 days. You fill an online form. Next day you get a call to do a basic skill test on site. If you manage to pass (it is difficult to fail), you get a call next day scheduling your interview. These are usually one on one and if you show that you aren't a complete idiot, you get hired.
First interview was a phone interview, the second interview was a group interview followed by a breakout session into a 3 person group. Interview process was very straightforward and easy.
I was emailed a link to complete an online assessment. Questions included scenario questions, skill test, and personality quiz. They asked for camera access, but to my knowledge didn't need it. They also performed a speed test of my home internet connection.
Interview questions [1]
Question 1
How you would handle a situation with a customer who keeps talking after you've solved their problem.
Group interviews where you hear about the position ro determine if you want it. You may speak to someone individually but not always. Then you are sent an offer letter if indicating interest