First interview was a phone interview, the second interview was a group interview followed by a breakout session into a 3 person group. Interview process was very straightforward and easy.
I applied in-person. The process took 1 week. I interviewed at TTEC (Ciudad de Mexico) in Aug 2024
Interview
It was a goo interview. Not so complicated and they hire me practically in the moment. Not to mention how professional they were and the questions they asked me. It was nice.
Interview questions [1]
Question 1
What was the most challenging situation you needed to face?
I was emailed a link to complete an online assessment. Questions included scenario questions, skill test, and personality quiz. They asked for camera access, but to my knowledge didn't need it. They also performed a speed test of my home internet connection.
Interview questions [1]
Question 1
How you would handle a situation with a customer who keeps talking after you've solved their problem.
Group interviews where you hear about the position ro determine if you want it. You may speak to someone individually but not always. Then you are sent an offer letter if indicating interest