I applied in-person. The process took 2 weeks. I interviewed at TTEC (Phoenix, AZ) in Jan 2017
Interview
The interview and recruiter was the best part of the company. He was friendly and made me feel at home as soon as I entered building. He responded to my emails and questions in a timely fashion and made me excited to work for the company. He would even check in on the training class after we started. I believe his name was Richard and again he was the best part of the company. The class was a joke with the trainer being manipulated by one outspoken never appropriately dressed female. We caught them alone in the room on our breaks several time which seemed inappropriate especially considering her attire. He would comment on a male with a small rip in his jeans but say nothing to this loud mouth female wearing sheer skirts which you could clearly see her black thong through and see through boots. There was so much drama in training that I was in disbelief that this was a group of so called "adults". Most the class was in their 30's yet I felt like I time warped back to elementary school because of the behavior this trainer allowed. I was ranked #1 and actually got the shift I wanted, but could not handle the childish peers and inequality in rules and standards. Also, they just threw us on the phones before training was over with no one on one or help with first calls etc. The interview and hiring departments are the best part of this company... training and equal rule enforcing for all employees was a joke.
Interview questions [2]
Question 1
What's the difference between offering sympathy and empathy?
The process took 5 weeks. I interviewed at TTEC (Orlando, FL)
Interview
Schedule and interview time. Showed up to the interview and there wasn't an actual interview. I was told about the company and pretty got the "job". Have to go through non paid training to get license which they pay for. The training is 5 days. After pass the license exam then you start paid training.
I applied through other source. I interviewed at TTEC (Evansville, IN) in Sep 2017
Interview
All completed on google hangout. After answering a string of questions, there was about a 30 minute pause then was offered the job. They did ask me for my bank name a couple of times which I thought was odd. I gave them the name but told them I wouldn't give them any thing else.
Interview questions [1]
Question 1
my opinion of customer service, something I was most proud of.