Customer Success Manager (CSM) applicants have rated the interview process at Talkdesk with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 33% positive. To compare, the company-average is 40.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Success Manager (CSM) roles take an average of 35 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Talkdesk overall takes an average of 20 days.
Common stages of the interview process at Talkdesk as a Customer Success Manager (CSM) according to 3 Glassdoor interviews include:
Presentation: 18%
Group panel interview: 18%
Phone interview: 18%
One on one interview: 18%
Background check: 9%
Personality test: 9%
Drug test: 9%
Here are the most commonly searched roles for interview reports -
I applied through an employee referral. I interviewed at Talkdesk (Phoenix, AZ)
Interview
The interview process was well-structured and positive. It included an initial phone screen, followed by a one-on-one interview, a panel interview with multiple team members, and concluded with a practical exercise focused on the specialty area.
Interview questions [1]
Question 1
My experience, what I can do and what I am going to do
I applied through a recruiter. The process took 5 weeks. I interviewed at Talkdesk in Dec 2024
Interview
A round with the recruiter, a round with the hiring manager, a round with someone from the sales team, and the final round of a presentation to the leadership team.
Interview questions [1]
Question 1
If you were any color what color would you be? (no, not kidding...)
I applied online. The process took 2 weeks. I interviewed at Talkdesk in Dec 2023
Interview
Primeira reunião com time de RH - estava despreparado, não sabiam falar sobre a vaga, não sabiam falar sobre os benefícios, para quando precisavam do profissional, nem nada. Só contou um pouco da história da empresa. Segunda reunião com time de CS - estavam preparados, fizeram perguntas pertinentes e focavam muito no "somos um time unido, porém eu vou exigir muito". Nao pareciam saber qual tipo de profissional realmente queriam.
Interview questions [1]
Question 1
Em qual experiência você aprendeu mais dentro da sua jornada?