I applied online. The process took 4 weeks. I interviewed at Target (Brisbane) in Aug 2019
Interview
Received an Email for the Interview, went in and talked to two managers. One seemed very disinterested and dismissive, the other asked the questions. The one who asked questions seemed genuinely nice, interview went well and he promised to call me within the week. No call for two weeks and then a generic rejection letter afterwards. IF you're not going to call or you don't want to employ me, don't act like it.
Online interview pretty easy, the best time to apply is during seasonal and then get hired on after they ask you a lot of scenario based questions and how you would handle it
Interview questions [1]
Question 1
If a guest came up with a coupon we do not take what would you do
It was virtual. You record a video response to questions. I got several tries before submitting the video. You pick the best take and then send it. I would have rather had an in person interview.
Interview questions [1]
Question 1
Tell us why you are interested in the position and describe your relevant knowledge and experiences.
Declined the interview after taking another job. It was a good idea at the time, but I have moved on. Thank you for taking the time for all of this information, pal
Customer Service applicants have rated the interview process at Target with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 70% positive. To compare, the company-average is 67.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service roles take an average of 10 days to get hired, when considering 46 user submitted interviews for this role. To compare, the hiring process at Target overall takes an average of 14 days.
Common stages of the interview process at Target as a Customer Service according to 46 Glassdoor interviews include:
Phone interview: 20%
One on one interview: 18%
Skills test: 15%
Personality test: 12%
Background check: 10%
Drug test: 8%
IQ intelligence test: 7%
Other: 5%
Presentation: 3%
Group panel interview: 2%
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