I applied online. The process took 1 week. I interviewed at Target (Murrieta, CA) in Apr 2011
Interview
I was contacted by Target to interview with an HR manager. They scheduled my interview with a lot of other interviews for the same day. I was waiting for a few minutes until the HR manager interviewed me. Following my interview, the HR manager said they would call me either way. They called and scheduled me for a follow up interview with the store manager. The store manager met with a few candidates the same day. I was contacted a few days later and offered the position.
Interview questions [1]
Question 1
Why do you want to work for Target?
What benefit can you offer the company?
Interview process is so smooth. It was easy, benefits are good. 3 rounds of interviews, 1st round with recruiter. Customer service skills, Teamwork and communication, Handling difficult customers, Time management and multitasking
Interview process is simple, like the typical average interview except, it’s a video interview. If they like you from there its cake. Just be yourself, and def keep your availability open, they practically want you available whenever.
Quick response to application , could totally be related to holiday season. Phone interview was basic just asking about resume. In person was very personable, but also easy. If you watch a video on hire to interview you can pass
Interview questions [1]
Question 1
Tell me about a time you had an angry customer. How did you diffuse the situation?
Customer Service Representative applicants have rated the interview process at Target with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 66% positive. To compare, the company-average is 67.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 10 days to get hired, when considering 131 user submitted interviews for this role. To compare, the hiring process at Target overall takes an average of 14 days.
Common stages of the interview process at Target as a Customer Service Representative according to 131 Glassdoor interviews include:
One on one interview: 26%
Phone interview: 16%
Background check: 12%
Skills test: 11%
Drug test: 11%
Personality test: 8%
Presentation: 5%
Group panel interview: 5%
IQ intelligence test: 4%
Other: 2%
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