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      Marketplace Community Manager Interview

      Aug 22, 2012
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 1+ week. I interviewed at TaskRabbit in Feb 2012

      Interview

      After applying online, I was contacted by an internal recruiter. After reaching back out to him with times I would be available, I had to reach out a 2nd time and he attempted to schedule an interview 5 hours from his email. Since that did not work, I reached back out with my availability, but did not get a reply. I emailed him again 3 days later and was finally able to schedule an interview. The interview with the recruiter went well and was very straightforward. It involved talking about the company and my past experience. He said he would then schedule a phone interview with the head of business development. That interview also went well and I was told I would be brought in for an in person interview. However, about a week later, I was notified that they had decided to hire someone else whom they had interviewed in another cycle of interviews and who had turned down the original offer they had extended to her. After all the back and forth, I was shocked that it would come down to Taskrabbit reaching back out to a candidate that had already turned them down. I'm not sure if the title changed, but there is no one on the Taskrabbit Team page under the "Marketplace Community Manager" title.

      Interview questions [1]

      Question 1

      What do you do when a customer is dissatisfied and posts this information on a very public forum? How do you go about putting out the fire?
      Answer question
      5


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    • TaskRabbit interviews FAQs

      • Candidates applying for Marketplace Community Manager roles take an average of 12 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at TaskRabbit overall takes an average of 19 days.
      • Common stages of the interview process at TaskRabbit as a Marketplace Community Manager according to 1 Glassdoor interviews include:

        Phone interview:  100%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(8) ;
        2. Software Engineer(8) ;
        3. Manager(7) ;
        4. Operations(5) ;
        5. Tasker(5) ;
        6. Partner Manager(4) ;
        7. Senior Software Engineer(4) ;
        8. Customer Advocate(3) ;
        9. Customer Success Manager(3) ;
        10. Customer Support
      (3) ;
    • Data Engineer(3) ;
    • Analyst(2) ;
    • Anonymous(2) ;
    • Business Analyst(2) ;
    • Customer Support Associate(2) .
    • Jobs at TaskRabbit

      3 jobs in United States
      Senior Product Manager
      San Francisco, CA
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      $130K - $160K /yr
      (Employer provided)
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      Senior Product Manager
      San Francisco, CA
      ·
      $130K - $160K /yr
      (Employer provided)
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      Technical Program Manager
      San Francisco, CA
      ·
      $87K - $120K /yr
      (Employer provided)
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