I applied in-person. The process took 1 week. I interviewed at TaskUs (New Braunfels, TX) in Dec 2019
Interview
I Heard About A Job Fair TaskUs Was Holding On A Wednesday Afternoon, I Choice To Participate. We We're Givin A Presentation About The Companys Occupation,Mission,Benfits And Expectations.There Was A Skilled Typing And Multiple Choice Testing, Followed By A One On One And Phone Conference Interviews.
Interview questions [1]
Question 1
If I have any computer and client handling experience.
Professional and enjoyable interview process. They made me feel confident and comfortable during the whole interview. It was via zoom and the interviewer was calm, nice and not intimidating at all.
It was quick, simple, and easy. My interviewer was very nice and cheerful. The conversation quickly felt normal and with little pressure you usually feel with an interview. It lasted 30 minutes and honestly didn't even feel that long.
Interview questions [1]
Question 1
How did you deal with difficult people in past customer service positions?
They make you do a video Interview and a listening test. It’s pretty easy if you shine in front of a camera and can type pretty quickly. They want you to type 30 words per minute and for the listening you must answer questions about what you just heard. It’s pretty simple and TaskUs is a great company to work for!
Customer Service Associate applicants have rated the interview process at TaskUs with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 81.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Associate roles take an average of 16 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at TaskUs overall takes an average of 14 days.
Common stages of the interview process at TaskUs as a Customer Service Associate according to 6 Glassdoor interviews include:
Drug test: 25%
One on one interview: 17%
Presentation: 17%
Phone interview: 17%
Group panel interview: 8%
Skills test: 8%
IQ intelligence test: 8%
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