Taylor Corporation Customer Service Representative CSR interview questions

Three rounds: two virtual and final on-site (one interviewer in-person and another virtual). First was with HR, second was with prospective supervisor, final was with two director/Sr. management people. I was surprised that for my in-person interview, both prospective colleagues were dressed very casually (graphic tee and jeans for the on-site colleague). Office was average for a small business, tall cloth cubicles and no major amenities on-site or nearby, with the expectation of hybrid 3/2 in-office/remote arrangement. Salary range was communicated during the interview process as $75-95k, however I was offered $65,000 with no flexibility on that number. I communicated that this was misleading and I would not have continued the candidacy process had that number been presented up front. Offer was given over the phone, without supplementary materials such as benefits guide, anticipated start date, or formal offer letter. Although after the disappointing salary figure, no benefits could make up that shortcoming.

Interviews are informal and to the point. Sometimes with more than one person. They were open about answering my questions about the department/management team I was interviewing for. Overall, it wasn't a stressful interview process.