3 rounds including HR - more of a conversation around experience and relevance to the role. Situation based questions were asked and how you would approach the solution to the problem - thought process and pitfalls
Interview questions [1]
Question 1
How would you deal with difficult internal and external stakeholders?
I applied in-person. The process took 4 weeks. I interviewed at Tech Mahindra (Noida)
Interview
Detailed interview process with key focus on getting and validating the right skills. Experience means a lot and learnings from it will be critical. There will be multiple rounds of interview across the board from various stakeholders.
I applied through an employee referral. The process took 2 weeks. I interviewed at Tech Mahindra (Pune) in Dec 2011
Interview
1. Technical Interview with in depth CRM model
2. Understanding of BSS and OSS systems
3. Agile Framework
4. Release Management
5. Pre Sales Activity
6. Conflict Handling
7. How to identify talent
8. Automation using Devops framework. Chef / Maven / Puppet / Service Now
Interview questions [1]
Question 1
1. TIBCO usage in orchestration
2. SAP CRM / MS CRM / Siebel Differences
3. Upgrade CRM system
4. Failover