I applied through a recruiter. I interviewed at Tesla in Feb 2019
Interview
Not to hard but I did research beforehand which made it easier. I met with the manager and the assistant manager. One asked questions while the other took notes silently.
I applied online. I interviewed at Tesla (Indianapolis, IN) in Mar 2026
Interview
Quick and cool interview real down to earth people and understanding on pay to make a livable wage and the benefits sound great i just don’t know if it’s worth leaving my current job for
Interview questions [1]
Question 1
Tell them about a time you had deal with a difficult customer
The interview process was fantastic with the questions being good. The interviewers asked questions about the future and sought to understand the experience. I was well prepared for the interview.
Couple of phone screens with a recruiter followed by 2 interviews, one with Service manager & Service Supervisor followed by one with the Regional lead. Little over a month long process for a Service advisor position is wild to me.
Interview questions [1]
Question 1
Tell us about your qualifications for this role and what you bring to the table.
Customer Service Representative applicants have rated the interview process at Tesla with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 39% positive. To compare, the company-average is 55.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 32 days to get hired, when considering 23 user submitted interviews for this role. To compare, the hiring process at Tesla overall takes an average of 33 days.
Common stages of the interview process at Tesla as a Customer Service Representative according to 23 Glassdoor interviews include:
One on one interview: 22%
Phone interview: 19%
Skills test: 16%
Drug test: 8%
Group panel interview: 8%
Presentation: 8%
Background check: 8%
IQ intelligence test: 5%
Other: 3%
Personality test: 3%
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