The interview process consisted of four rounds: a technical assessment, an HR interview, a Team Leader interview, and a final Hiring Manager interview. The entire process took over a month to complete.
The technical rounds focused heavily on blockchain concepts, cryptocurrency networks, differences between blockchain protocols, and customer support scenarios, including handling difficult or angry customers. The interviews were thorough and challenging, so candidates should prepare well on both technical and customer service topics.
One area that could be improved is the communication timeline. Responses from HR often took 7–10 days, making the overall process feel quite slow. Despite completing all four rounds, I did not receive an offer. While the interview experience was structured and comprehensive, the lengthy hiring process requires considerable patience.