Candidates applying for Customer Service Representative roles take an average of 360 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at The Baldwin Group overall takes an average of 38 days.
Common stages of the interview process at The Baldwin Group as a Customer Service Representative according to 1 Glassdoor interviews include:
Phone interview: 50%
One on one interview: 50%
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Quick and easy! They effectively communicated how the whole process was going to play out and made it a less stressful process. They asked only a couple insurance related questions and are very friendly people.
I applied online. The process took 12 months. I interviewed at The Baldwin Group (Boston, MA) in Mar 2021
Interview
Initial HR screen call, week later zoom call with hiring managers. Straightforward work related questions, nothing difficult. One person was late for the call, would have been held against a candidate if they were late. The process was dragged on for 12 weeks with no response, all emails ignored.