Customer Service Representative applicants have rated the interview process at The CCS Companies with 1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 33% positive. To compare, the company-average is 77.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 5 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at The CCS Companies overall takes an average of 3 days.
Common stages of the interview process at The CCS Companies as a Customer Service Representative according to 3 Glassdoor interviews include:
Skills test: 20%
Phone interview: 20%
Drug test: 20%
One on one interview: 20%
Background check: 20%
Here are the most commonly searched roles for interview reports -
During the interview process it seemed like a revolving door for people. High turnover, and does not seem like they want to get to know employees. Great if you are looking to get into customer service and have no experience or the beginning of your career
I applied online. I interviewed at The CCS Companies (Woburn, MA) in Apr 2014
Interview
I went through a staffing agency. After the initial interview, I had to drive to another city to pee into a cup for their drug test. Super fun and not demeaning at all...Who doesn't love peeing into cups to get a crappy 10/hr job that requires almost no skill?