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      The General

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      Initial Claims Handler II Interview

      Jul 30, 2017
      Anonymous employee
      Cleveland, OH
      Accepted offer
      Positive experience
      Average interview

      Application

      The process took 1+ week. I interviewed at The General (Cleveland, OH) in Jul 2017

      Interview

      Applied and within a few days received a phone call asking about setting up a phone interview. A few days later had a phone interview that lasted around 20-30 minutes. Was advised would hear within two weeks if an offer for an in person interview. Heard back within two days and set up an in person interview for one day later. The in person interview lasted a while and went great. I met with two claims managers who were both very knowledgeable and friendly. Following the conclusion of this interview, interviewed with the branch manager immediately after for about 10 minutes to ask and remaining questions. Received an offer for the position three days later from the branch manager.

      Interview questions [1]

      Question 1

      Name a time when you had to advise all parties involved of shared liability and how you explained the final decision.
      Answer question
      4

      The General interviews FAQs

      • Initial Claims Handler II applicants have rated the interview process at The General with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 76.9% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Initial Claims Handler II roles take an average of 10 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at The General overall takes an average of 17 days.
      • Common stages of the interview process at The General as a Initial Claims Handler II according to 1 Glassdoor interviews include:

        Group panel interview:  25%

        Background check:  25%

        Phone interview:  25%

        Drug test:  25%

      • Here are the most commonly searched roles for interview reports -

        1. Claims Adjuster(31) ;
        2. Customer Service Representative(21) ;
        3. Claims(7) ;
        4. Initial Claims Handler III(6) ;
        5. Insurance Agent(6) ;
        6. Initial Claims Handler II(5) ;
        7. Insurance Sales Agent(5) ;
        8. Underwriter(5) ;
        9. Desk Adjuster(4) ;
        10. Sales Agent(4) ;
        11. Total Loss Adjuster(4) ;
        12. Analyst(3) ;
        13. Auto Claims Adjuster(3) ;
        14. Claims Adjuster I(3) ;
        15. Claims Representative(3) .


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