Fairly easy process. Since I was hired during covid-19 everything was remote. The interview was over zoom with 4 managers asking questions to uncover if I was a good fit.
Customer Service Representative applicants have rated the interview process at The General with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 76.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 14 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at The General overall takes an average of 17 days.
Common stages of the interview process at The General as a Customer Service Representative according to 2 Glassdoor interviews include:
Group panel interview: 25%
Drug test: 25%
Presentation: 13%
Background check: 13%
Skills test: 13%
One on one interview: 13%
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