Sales Associate applicants have rated the interview process at The Home Depot with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 70% positive. To compare, the company-average is 69.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Associate roles take an average of 14 days to get hired, when considering 962 user submitted interviews for this role. To compare, the hiring process at The Home Depot overall takes an average of 16 days.
Common stages of the interview process at The Home Depot as a Sales Associate according to 962 Glassdoor interviews include:
One on one interview: 25%
Drug test: 19%
Phone interview: 14%
Background check: 14%
Skills test: 13%
Personality test: 7%
Presentation: 3%
IQ intelligence test: 3%
Group panel interview: 1%
Other: 1%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 3 weeks. I interviewed at The Home Depot (Santa Fe, NM) in Mar 2014
Interview
One of the most unprofessional interviews I ever had. I arrived about ten minutes early and went to the Customer Service desk as instructed to let them know I was scheduled for an interview. I was never given the name of the interviewer so I couldn't ask for anyone in particular. The woman at the desk made a couple of phone calls but they weren't answered so she paged the person she thought would be doing the interview. This went on for twenty minutes and she paged this person eight times. She finally got hold of someone and pointed to the back of the store and told me to go to the Manager's office. I wandered around looking in several offices but not the right one. I asked a very helpful employee where I should be going and she took the time to walk me directly to the right place. The interviewer invited me in and never apologized or mentioned anything about being late. During the following interview we were interrupted three or four times by people walking in and out of the office. The interviewer seemed totally distracted and completely uninterested in the interview, and was joking around with one of the guys who interrupted. Seemed like flirting. Anyway, at the end of my interview she told me they were only looking for bi-lingual applicants, which I wasn't, and which I clearly stated during the online application process. So why did we waste all this time? If I knew they only wanted bi-lingual applicants why was I invited to interview in the first place?
Interview questions [1]
Question 1
Mostly hypothetical scenarios and how I would handle them, e.g. "What if a customer wanted help in another department while I was already helping someone in my own department".
I applied online. I interviewed at The Home Depot (Manassas, VA) in Jul 2026
Interview
Great process very thorough on the expectations and simple customer service based questions. Hired on the spot. Great training and thorough communication with fellow associates and supervisors. Good benefits for part time and full time associates.
Interview questions [1]
Question 1
How do you perform in fast paced and high stress environments.
20-minute interview, asked scenario-based questions and experiences with customer service. The interview had a video call component and an in-person interview. The interview had questions about comfort with learning new programs and asked about availability.
it was short and it was simple very quick and they hired me on the spot probably due to needing people and being short staffed, but the staff was nice and polite they did also send me an email before hand to schedule my interview