I applied online. The process took 6 days. I interviewed at The Vitamin Shoppe (Chicago, IL) in Apr 2015
Interview
Applied for the job online on a Sunday. Got a call from the future store manager on a Monday night. This was for a location that wouldn't be opening up until August (applied in July). Manager asked me standard questions such as customer service and passion for the health industry. He liked what I had to say and told me that they are having a job fair at a location on Wednesday and that he will be there. I went to the location and had a one on one interview with the manager. Basic questions again and some were about the types of customers, helping with inventory, what a normal day would look like. The district manager was there so he said since I was there, I will have an interview with him. I interviewed with the district manager and he asked me questions about previous angry customers and how to make sure they are happy. Just normal customer service questions about customer interaction. Was told he would have his decision by Friday (interviewed Wednesday) and didn't here back. My guess is I didn't get it.
received an interview with the store manager for a brief interview. I was then told I would move further for a second interview. My second interview was with the district manager a few days later
Interview questions [1]
Question 1
asked me questions regarding previous experience, specific to retail, selling and customer service. they asked why I chose to work at this company
Quick, pointed questions about experience, knowledge of company and hypo situations. Great conversation with store manager, got to get a tour of store, back, meet the Regional Director since he sat in on the meeting. Hired within 2 weeks!
Interview questions [1]
Question 1
Q: How would you handle a difficult situation with a customer?
I applied online. The process took 2 weeks. I interviewed at The Vitamin Shoppe (Los Angeles, CA) in Mar 2022
Interview
The interview wasn’t too difficult. He asked about my past experiences and various scenario questions. My store was very short staffed so I was asked about my availability as well because they wanted me to start very soon. I would say she wasn’t really a good interviewer.
Key Holder applicants have rated the interview process at The Vitamin Shoppe with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 77% positive. To compare, the company-average is 62.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Key Holder roles take an average of 15 days to get hired, when considering 53 user submitted interviews for this role. To compare, the hiring process at The Vitamin Shoppe overall takes an average of 15 days.
Common stages of the interview process at The Vitamin Shoppe as a Key Holder according to 53 Glassdoor interviews include:
One on one interview: 22%
Drug test: 20%
Phone interview: 15%
Background check: 13%
Skills test: 12%
Personality test: 6%
IQ intelligence test: 5%
Presentation: 4%
Group panel interview: 2%
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