I applied online. The process took 1 week. I interviewed at The Y (YMCA) in Dec 2019
Interview
First, I was contacted on facebook with a pre-questionnaire. I was then brought in for a tour and asked questions about my experiences, a few hypothetical situations, and my interests that might pertain to the job. It was a fairly easy interview and the interviewer made me feel at ease.
Interview questions [1]
Question 1
What experience do you have working in customer service?
I applied through an employee referral. The process took 4 weeks. I interviewed at The Y (YMCA) (Colorado Springs, CO) in Jan 2020
Interview
Sat down one on one and discussed experience, relationships, skills, that would set me apart. It was very calm and relaxing. The interview lasted about 30 minutes
Not once was the experience not pleasant.
Member Service Specialist applicants have rated the interview process at The Y (YMCA) with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 76.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Member Service Specialist roles take an average of 15 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at The Y (YMCA) overall takes an average of 15 days.
Common stages of the interview process at The Y (YMCA) as a Member Service Specialist according to 3 Glassdoor interviews include:
Background check: 30%
One on one interview: 30%
Skills test: 20%
Phone interview: 10%
Drug test: 10%
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