The intervejw process was very easy, minimal preparation needed. It was done over zoom so that was convenient. They only asked a few questions and it lasted about 15 minutes
I applied online. The process took 3 weeks. I interviewed at The Y (YMCA) (Raleigh, NC) in Aug 2022
Interview
Standard , applied in online and received a first screen interview by phone. At the end of the call I was invited to an in person interview. After the in person interview they advised I would receive an offer.
Interview questions [1]
Question 1
Please give an example of how you would handle dealing with an irate customer.
Very nice people! It was straight forward and a relaxed atmosphere. It wasn’t too long of an interview but make sure you get all your questions answered! It took about a week to get the initial call in
Interview questions [1]
Question 1
Customer service oriented so questions about how to deal with difficult situations
Customer Service applicants have rated the interview process at The Y (YMCA) with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 83% positive. To compare, the company-average is 76.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service roles take an average of 11 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at The Y (YMCA) overall takes an average of 15 days.
Common stages of the interview process at The Y (YMCA) as a Customer Service according to 6 Glassdoor interviews include:
One on one interview: 38%
Background check: 25%
Phone interview: 25%
Presentation: 13%
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