Member Experience Representative applicants have rated the interview process at The Y (YMCA) with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 76.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Member Experience Representative roles take an average of 5 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at The Y (YMCA) overall takes an average of 15 days.
Common stages of the interview process at The Y (YMCA) as a Member Experience Representative according to 2 Glassdoor interviews include:
Other: 50%
Phone interview: 50%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at The Y (YMCA) in Feb 2025
Interview
The interview was fine or so I thought. I was interviewed by two people (Jaelin and Samantha) (which seemed a lot for a simple front desk position I previously worked but okay). I followed up with them a week later because I hadn't heard anything and when I did they asked for 3 references which I replied back to the email almost immediately. They called all 3 references and then ultimately ghosted me. The very least they could have done was sent a rejection email. But for all of that what even was the purpose of asking for references, just to waste peoples time. 0/10 experience.
Interview questions [1]
Question 1
Do you feel comfortable working overtime some days?
I applied online. The process took 5 days. I interviewed at The Y (YMCA) (New York, NY) in Aug 2023
Interview
Applied to a few different YMCA locations. Received an email the next day setting up the time for the interview. Ended up being a Zoom interview. Was very easy, basic questions, lots of situational questions. Didn't take longer than 15 minutes.
Interview questions [1]
Question 1
Tell me about yourself Why do you want to work for the YMCA? How would you deal with a difficult customer? What are some qualities you look for in a supervisor? What are some qualities you look for in a coworker? What's your availability? Where do you see yourself long term? How would you deal with a situation where you have guests in front of you, phone calls coming in, and emails coming in? What aspects of your other customer service jobs did you enjoy? What aspects of your other customer service jobs did you dislike?