Customer Success Manager (CSM) applicants have rated the interview process at TikTok with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 37.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Success Manager (CSM) roles take an average of 18 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at TikTok overall takes an average of 30 days.
Common stages of the interview process at TikTok as a Customer Success Manager (CSM) according to 2 Glassdoor interviews include:
Skills test: 25%
One on one interview: 25%
Presentation: 13%
Personality test: 13%
Background check: 13%
Phone interview: 13%
Here are the most commonly searched roles for interview reports -
Hiring manager screen on the phone
After that they sent a data set for a Case interview that we should present for a presentation for the client.
Bad experience, no expectations alignment for the process - how many interviews, who would join those - and HR did not seem to care about candidate experience as well
Interview process: recruiter call, meet the hiring manager, complete a case study presentation, participate in a panel interview, and then receive a final decision: either an offer or no offer.
I applied online. The process took 3 weeks. I interviewed at TikTok (Sydney) in Aug 2024
Interview
The interviews felt very disconnected, felt like the interviewers came with a bias and never showed interest in listening to my responses. I was very displeased with the experience. Had 2 rounds - 1st with a Client Partner, 2nd with the HM.
I applied online. The process took 3 weeks. I interviewed at TikTok (Dubai) in Feb 2024
Interview
3 stages - HR Screening - Interview with Team Lead and then interview with department head. Last stage is a final culture talk with the HR Team. Then the hiring decision is made
Interview questions [1]
Question 1
How do you feel you can contribute to the sales team?